Introduction
This Privacy Policy explains how Libya Cloud collects, uses, and protects information when you use the Libya Cloud Dashboard and related services. By using the dashboard, you agree to this Privacy Policy and our Terms of Use.
Information We Collect
We may collect the following categories of information when you use the dashboard:
- Account information: name, username, email address, and contact details used to create and manage your account.
- Usage information: actions you perform in the dashboard, such as logging in, viewing or managing services, and accessing billing information.
- Technical information: IP address, browser type, device information, and basic diagnostic data used to maintain and secure the service.
Billing information: data related to invoices, payments, and services you subscribe to through Libya Cloud.
How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain the dashboard and its features.
- To authenticate users and manage access permissions.
- To generate and manage invoices, payments, and related records.
- To monitor the performance and security of the infrastructure.
- To communicate with you about service updates, incidents, or support requests.
To comply with applicable legal, regulatory, or contractual obligations.
Cookies and Similar Technologies
The dashboard may use cookies or similar technologies to maintain your session, remember preferences, and provide secure access to protected areas. You can control cookies through your browser settings, but disabling essential cookies may affect your ability to use the dashboard.
Data Sharing and Transfers
We do not sell your personal data. We may share limited information with:
- Service providers and partners that help us operate the dashboard or underlying infrastructure, under appropriate confidentiality and data protection obligations.
- Authorities or third parties when required by law, court order, or to protect our rights, users, or infrastructure.
Some data may be processed or stored on infrastructure provided by third-party cloud providers, subject to their security and compliance commitments.
Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee absolute security of information transmitted or stored using the dashboard.
Data Retention
We retain personal data for as long as necessary to provide services, fulfill the purposes described in this Privacy Policy, or comply with legal, regulatory, or contractual obligations. Billing records and audit logs may be retained longer where required.
Your Rights
Depending on applicable law, you may have rights to access, correct, or request deletion of certain personal data we hold. You may also have the right to object to or restrict certain processing. To exercise these rights, contact us using the details below; we may need to verify your identity.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, legal requirements, or operational needs. When we make material changes, we will update the Last Updated date. Continued use of the dashboard after an update constitutes acceptance of the revised Privacy Policy.
Contact Us
Email: info@libyacloud.ly
Phone: +218913038833
Website: www.libyacloud.ly
Privacy Policy – Libya Cloud
Effective as of December 2025