Privacy Policy – Libya Cloud

1. Introduction

This Privacy Policy explains how Libya Cloud ("we", "us", or "our") collects, uses, and protects information when you use the Libya Cloud Dashboard and related services. By using the dashboard, you agree to this Privacy Policy and our Terms of Use.

2. Information We Collect

We may collect the following categories of information when you use the dashboard:

• Account information: name, username, email address, and contact details used to create and manage your account.
• Usage information: actions you perform in the dashboard, such as logging in, viewing or managing services, and accessing billing information.
• Technical information: IP address, browser type, device information, and basic diagnostic data used to maintain and secure the service.
• Billing information: data related to invoices, payments, and services you subscribe to through Libya Cloud.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain the dashboard and its features.
• To authenticate users and manage access permissions.
• To generate and manage invoices, payments, and related records.
• To monitor the performance and security of the infrastructure.
• To communicate with you about service updates, incidents, or support requests.
• To comply with applicable legal, regulatory, or contractual obligations.

4. Cookies and Similar Technologies

The dashboard may use cookies or similar technologies to maintain your session, remember your preferences, and provide secure access to protected areas of the site. These cookies are typically essential for authentication and functionality. You can control cookies through your browser settings, but disabling essential cookies may affect your ability to use the dashboard.

5. Data Sharing and Transfers

We do not sell your personal data. We may share limited information with:

• Service providers and partners that help us operate the dashboard or underlying infrastructure, under appropriate confidentiality and data protection obligations.
• Authorities or third parties when required by law, court order, or to protect our rights, users, or infrastructure.

Some data may be processed or stored on infrastructure provided by third-party cloud providers, subject to their security and compliance commitments.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee absolute security of information transmitted or stored using the dashboard.

7. Data Retention

We retain personal data for as long as necessary to provide the services, fulfill the purposes described in this Privacy Policy, or comply with legal, regulatory, or contractual obligations. Billing records and audit logs may be retained for longer periods where required by law or internal policies.

8. Your Rights

Depending on applicable law, you may have rights to access, correct, or request deletion of certain personal data we hold about you. You may also have the right to object to or restrict certain types of processing.

To exercise these rights, please contact us using the details in the "Contact Us" section below. We may need to verify your identity before responding to your request.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational needs. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the dashboard after an update constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact Libya Cloud using the following details:

Email: info@libyacloud.ly
Phone: +218926067348
Website: www.libyacloud.ly