Overview:
At Libya Cloud, we provide full root or administrator access to our servers, giving you complete control over their configuration.
This means that any configuration issues on your server are solely your responsibility and our Support team is unable to assist with troubleshooting these issues.
If you're having trouble accessing your server due to configuration-related problems, you may find the suggestions below helpful.
What should I check when I'm having problems with my network configuration?
If you're experiencing network configuration issues, we recommend verifying the following settings to ensure they are correctly configured:
-
IP address
-
Subnet mask
-
Default gateway
If you're unsure what these settings should be, you can find the correct values in the Control Panel in the Network & Location area.
Once you know the correct IP address, subnet mask, and gateway, connect to your server via VNC and follow the steps below to check your server's current configuration and make any necessary changes.